Proctoring Service

Philosophy
Distance Learning and Correspondence Courses are increasingly popular methods of obtaining advanced education and are often the only way citizens can complete specialized programs of study locally and in a cost-effective manner. The Le Mars Public Library agrees to cooperate with institutions of higher learning in providing exam proctoring services as a courtesy to area residents to support their lifelong learning goals.

Proctoring Staff
This service is subject to the availability of authorized staff. Library staff will not sign any statement required by the educational institution inconsistent with our policy or with how the test was administered. If a proctoring exam has been scheduled, but no staff is available to administer it, the appointment will be cancelled or rescheduled.

Charges & Costs
The library will not charge for providing proctoring services. However, the student is responsible for any incidental costs, such as postage to mail back the exam (at US Postal Service rates). Payment of costs is due prior to the time of the exam.

Exam Proctoring Policies & Guidelines
These guidelines help to insure the integrity of the testing process and equal treatment for all those taking the examinations.

Library Responsibilities
The library will:
  • Receive tests for students, provide a librarian to set up the exam situation and sign the appropriate paperwork (however, it is the student's responsibility to contact the library to verify receipt of the test).
  • Accept the receipt of examinations via email. Students will be provided with the library email address after contacting the library to arrange proctoring.
  • Make students aware of any specific institutional guidelines (no notes, no open books, calculator or computer permitted).
  • Send the completed examination back to the institution through the US Postal Service, with a prepaid envelope.
  • Hold tests for 30 days or the test's stated deadline. If the student does not pick up the test by that time, the test will be shredded.
  • Refuse to proctor any exam too burdensome or exacting in its demands.
The library cannot:
  • Provide a locked or secure place for the test
  • Provide a quiet study room for test taking
  • Provide a librarian who will constantly watch the student one on one who is taking the exam (we will only periodically check on the student)
  • Provide proctoring for large groups of students
  • Mail the completed exam at times other than the regular library mailing
  • Arrange for courier or delivery pickup of completed exams
  • Be responsible for completed exams that have gone astray in the postal system
  • Keep copies of completed exams
  • Provide proctoring for large groups of students
  • Mail the completed exam at times other than the regular library mailing
  • Arrange for courier or delivery pickup of completed exams
  • Be responsible for completed exams that have gone astray in the postal system
  • Keep copies of completed exams

Student Responsibilities
The student will:
  • Call the library to verify receipt of the examination
  • Provide a valid driver’s license or ID for verification of identity or the test cannot be proctored.
  • Provide 1 week notice in scheduling an exam
  • Allow sufficient time to take the examination before the deadline that has been established by the institution or association
  • Come prepared with the necessary or required supplies to take the examination
  • Provide post paid envelope in the event that the institution has not enclosed a return envelope
  • Allow sufficient return time for the normal library mailing
Other Guidelines
  • All tests should be sent through the mail to a certified librarian so that the student is not bound by an individual librarian's schedule for test proctoring. Examinations should be sent to the library in a sealed envelope.
  • If a student is taking an online exam, they will be able to use a computer for the length of time stipulated in the exam. Lengthy exams need to be scheduled in advance. The student must be in good standing with the library to use the computer
  • Exams must be taken during regular library hours. Proctoring is not available on Sundays, and unscheduled exams will not be accommodated.
More Information
If there are further questions, please contact Brenda Haverhals by email or by telephone at 712-546-5004.